Hello, this is Nara Home Decoration.
Mang Big Face Cushion.
(Order number 20210825-0000378) I contacted you because you left an inquiry that there was a manufacturing defect, but you're not answering the phone.
Did you order and receive the product?
It's been almost two months, so the exchange/return period has passed.
Please understand that you can exchange/return the product within 7 days of receiving it.